You can return or exchange your purchases according to the following conditions:
- The original invoice must be available within 3 days of receiving the order.
- The goods must be in good condition
- Medicines that require refrigeration are not to be returned.
- Products that must be kept at a constant temperature, such as milk and baby food, cannot be returned.
- Makeup and contact lenses are not returned.
- Medical corsets and accessories are not returnable.
- In case of returning offer products, all offer items must be returned.
- In case of a preparation error or damage to the items, the return or exchange is free.
- If the customer makes a mistake, the return or exchange will be subject to a fee of 30 riyals.
- Shipping and handling costs are non-refundable unless the items are defective or damaged.
- If all conditions are met, you will be contacted via WhatsApp on 0112057111
